Moving Right Along
101st, Queens, NY

Moving Right Along Reviews

4.6 stars based on 157 reviews

Featured Comments:

• A

  Amy Grosshandler

  5.0

  Moving is just incredibly stressful however I feel so fortunate that I contacted Moving Right Along to help me with my move. I was lucky enough to have Hal, Edison and Juan on the day of my move who did an amazing job and we’re incredibly understanding and patient. I was extremely concerned about an antique table that was my grandmothers from the 1930’s and shared with Hal, Juan and Edison that the table had two legs that needed to be repaired. Hal assured me they would take great care of everything and be immediately put me at ease. The move was from Long Island to Queens and when we got to the building in Queens there was an issue with getting the elevator in service despite having put in a request. The guys were so patient, understanding and helpful as I was internally panicking for inconveniencing them. At the end of the move we learned that my couch would not fit in the elevator or up the stairs and Hal suggested calling the office. I had the pleasure of speaking with Tim Garcia who helped me find a company that disassembles and reassembles couches (which I did not know was something that could be done). Tim helped to coordinate everything and arranged to help me store the couch and set up company to take a part the couch at the storage facility the following day. The next day movers brought the couch in 2 pieces and it was put back together in about 20 min by the company that was recommended. Tim even reached out to check in and make sure everything as expected, which thankfully it did. Whenever I move next I will absolutely be using Moving right Along again. I can’t say enough about how great everyone was, from the movers to the office, to the quick response via email or phone.

• L

  Lisa Wolford

  1.0

  Google doesn't give the option to do zero stars, which is unfortunate because one star is too many for this scam of a place. Consider yourself warned: Moving Right Along will charge a fortune. They will call themselves a "high-end" mover, but will break your dishes and, much worse, may lose your valuables- like my hand painted centerpiece vase and two art pieces. When that happens, they will deny all responsibility, refusing to reimburse you and making it appear that it could have been your fault. "Perhaps a family member walked off with a 2 foot vase??" We recently had a flood and hired Moving Right Along to pack up all of our belongings, put them in storage and bring them back when repairs were completed. For the most part, everything was fine. Some boxes came back with broken dishes, which while disappointing wasn't unexpected with a job of our scale. What wasn't fine was the missing pieces. Again, I'm pragmatic and could have moved on, but for the fact the moving company denied all responsibility. To add insult to injury, they implied the fault was mine - I signed the papers (having 300 boxes to unpack and not realizing that pieces were missing), could it have been someone I knew he walked away with the goods, etc. I actually saved all of the correspondence with Moving Right Along and would be happy to forward it to anyone who is considering this company. I'll consider it my good deed done!

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  Response from the owner

  Hi Lisa, As you know, we very much regret that a boxed vase is missing. We are surprised that you would post that we suggested that it could of been your fault and that we denied all responsibility. We have repeatedly stated that we are willing to help rectify and settle the claim but we need our invoices to be paid by your insurance company before we can address. While we certainly recognize your frustration, please remember that it was your insurance company that specifically instructed Moving Right Along to remove cargo coverage from the invoice. Which has now put all parties in an awkward position.

• d

  diana luci

  5.0

  Sorry this post took years later but we just found out the Company name after filing some papers. They did an excellent job packing our stuff from Brooklyn to NJ. We moved another time in NJ since having our baby and the other place was horrible! Plus now we have a comparison. These guys were very efficient and worked quickly and efficiently. They are professionals compared to the other horrible experience we have had in Jersey--they ruined stuff, lost stuff, took forever and didn't know what they were doing unlike the movers at Moving Right Along. These were our only 2 experiences and I wish could use these guys again. If you go with this company, they are professionals and you will not be disappointed! Sorry for the delayed review as we moved before the pandemic and were married and pregnant at the time and had a lot going on. I wish I remembered your names but thank you again! --Diana

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