Sullivan Moving & Storage
40th, Phoenix, AZ

Sullivan Moving & Storage Reviews

3.9 stars based on 56 reviews

Featured Comments:

• C

  Cheryl Axtell

  5.0

  I highly recommend Sullivan Moving. Sullivan Moving not only moved my belongings from my previous home but also stored everything when my new home had a delay in completion. When my new home was ready, my belongings arrived at the time promised and the movers treated my things with great care. From beginning to end it was a very positive experience.

  ---

  Response from the owner

  Thank you for taking the time to write a review of our company. Our goal is to exceed our customers' expectations on every move, so we're glad to hear you were happy with our services. We appreciate all the kind words and your recommendation of our company.

• D

  Dr. La Verne Abe Harris

  5.0

  Sullivan Moving was recommended to my cousin Sam for his move from DC to Friendship Village in Tempe. I helped coordinate his move for hm. Sarah from NJ was outstanding. She responds to emails and phone calls very fast. She was very patient, friendly and kind to Sam as she helped him through the online payment process. Sam liked Eddy, the DC mover, since he worked very fast and very hard. Eddy had a great crew in Phoenix when I met him in AZ. They loaded boxes in the storage unit and then drove to Sam’s apartment to bring his furniture and more boxes. Thank you Sullivan for a pleasant experience during a stressful time.

  ---

  Response from the owner

  Dr., we're glad to hear everything went well and you were pleased with your move. We know moving can be stressful and we're glad our team could put you at ease. We'll be sure to pass along your kind words to Sarah, Eddy, and the rest of the crew. Thanks for the great review.

• K

  Kim Callahan

  2.0

  Lost some family heirlooms, damaged others - after 2 days of emails and calls sent me a link to fill out a claim form without even trying to find my missing stuff. Movers who unloaded failed to put together a rack that had been disassembled by movers on loading end - which had parts wrapped up and taped under another piece of furniture. For the exorbitant price I paid, I’m not happy.

  ---

  Response from the owner

  Kim, we're sorry to hear you were dissatisfied with our services. Quality customer service and doing business with honesty and integrity are extremely important to us. We know customers value their possessions and regret any damages when they do occur. It is our understanding that a trace was filed on Dec 14. Also, we do encourage you to file a claim at www.mayflower.com/claims.

More reviews (2)