U-Haul Moving & Storage of Passaic
Main, Passaic, NJ

U-Haul Moving & Storage of Passaic Reviews

3.6 stars based on 171 reviews

Featured Comments:

• S

  Shaan Hajju

  5.0

  Roberto was great, I usually don’t leave reviews but in this case I would have not used Uhaul and their services unless Roberto was working. This guy went over the top to help me out and get reservation figured out and make sure the trailer&truck was good to go. Would def recommend as long as I knew Roberto would be helping them out! I just wanted to say thanks Roberto for helping people like us Really Appreciate your help 🙏.

• K

  KLEINV

  1.0

  I was charged $134 for 4 hours!!! Seriously!? I had a 4:00 pm reservation and arrived on time but ended up leaving with the rented van around 4:30 because there was only one person (manager) taking care of customers. To try to speed up the process I began to do the check-in online but ultimately had some issues which the manager was made aware of and completed my check-in on his end. I say this because when I arrived to return the van during after hours the manager was still on site. I approached him several times after continuing to have problems through the online drop off process. The manager was unhelpful as we told us it was after hours and for me to keep trying online. The manager was on his computer watching me struggle from inside as I stood outside trying to get through to customer service unsuccessfully. Eventually I left the keys in the key drop off and left because getting through to anyone was becoming impossible. The next day I received the bill for almost double what I actually had to pay because of a late fee and a drop off convenience fee, all of which could’ve been avoided had the manager simply taken two minutes of his time from the computer he was standing in front of and simply checked me out. I will NEVER be returning to this place and strongly suggest anyone else do so. They charge you for everything they can. Completely unacceptable. 0 Stars

• D

  Dorota Nieradka

  5.0

  Fast service, great staff, really cheap, if you're on time. Strongly recommended.

More reviews (2)