U-Pack
35th, Portland, OR

U-Pack Reviews

4.5 stars based on 149 reviews

Featured Comments:

• C

  Chris Neyman

  5.0

  When PODS cancelled my delivery the day the POD was supposed to be delivered and reschedule for 2 weeks later, I had to scramble to find a solution. I went with U-Pack and I'm so glad I did. They got me a truck with one day notice and helped me pull off my cross-country move. Everyone involved was super helpful, professional, and very easy to work with.

• W

  Webfooted Oregonian

  5.0

  Totally pleased with my U-Pack experience. I was moving belongings of my deceased brother to my living brother across country (Oregon to Massachusetts). I originally signed up for a POD, but I was nervous because my brother was an artist and we were transferring a lot of paintings/artwork of my brothers and I didn't feel comfortable using PODS especially after our record busting 116 degree temperatures. I found U-Pack and decided it was a much safer way to go for weather and safety as well as it was less expensive. I signed up for 7' of a trailer and in the end only used 5' and was only charged for that. I live in the city so securing a spot for the trailer was complicate, but my neighbors were most helpful. At the other end, my brother lives up a long gravel driveway and we were worried about getting the truck parked since it could not be parked on his paved country street. We were hoping they would park it on the gravel just as far as they could to not block the sidewalk. We had a less desirable plan B - an apartment parking lot down the street. When the driver arrived, he not only put it on the gravel driveway which they clearly state they will not do, but he parked it all the way up his driveway by his house! And then the driver estimated it would not take long to unload so he got approval from dispatch to wait while my brother recruited his roofers to help unload the contents in 15 minutes and then the driver took the trailer away. I could not have been more relieved that we didn't have to go to plan B. U-Pack was always very friendly, clear, and accommodating. I tried, unsuccessfully to talk to my first U-Pack consultant because he was so helpful, but each and everyone was just as friendly and helpful after that. The ABF dispatch was also very friendly and helpful, as well as the drivers on each end. I can't say enough for them and would not hesitate to call them again. I will definitely be recommending them.

• S

  Sara Johnson

  5.0

  My move went very well. Companies that service Alaska are few and far between but U-pack has no issues with Alaskan service. My cube was dropped off without issues, the use a smaller forklift to get the cube off the truck and to its final location so its easier to move around in tight quarters. Delivery to AK from WA was in almost exactly three weeks, much faster than a typical moving company. Drivers that dropped off the boxes both empty and full called beforehand to check and make sure we were ready. When I called dispatch about the pickup, they were responsive and polite.

More reviews (7)